About Me
I'm a Virtual Administrative Assistant based in the Philippines with hands-on experience in email management, DM outreach, lead generation, and administrative support. With a background in government records management and a BA in Economics (Dean's List), I bring strong organizational skills and a sharp attention to detail to every role. I thrive in remote environments and pride myself on keeping inboxes clean, leads tracked, and clients well taken care of.
Experience
Virtual Assistant — DM Outreach & Lead Generation
Mar 2026 – PresentRemote · Freelance / Part-Time
- Cold and warm DM outreach via PeopleLinx — qualifying leads and handing off to Manager
- Managed multiple live conversations and follow-ups, ensuring no prospect was missed
- Adjusted tone and messaging per prospect communication style
Email Management Specialist
Mar 2026 – PresentRemote · Freelance / Part-Time
- Managed inboxes via Spark Mail & Gmail — labeled, categorized, and flagged urgent emails
- Ensured all receipts and invoices were correctly labeled with zero missing records
- First point of contact for customer complaints — assessed, responded, and escalated to Manager
- Maintained Google Sheets complaint tracker to ensure full follow-through on every case
Barangay Secretary
Jul 2024 – Dec 2025Barangay LGU of Calzada, Ligao City
- Managed digital & physical records — resolutions, ordinances, official documents
- Prepared reports, certificates, and administrative correspondence
- Scheduled meetings, tracked action items, and handled public inquiries
Administrative Support Intern
Feb – Apr 2024Ligao City Water District
- Maintained HR records and prepared internal documents and reports
- Processed daily online collections and posted transactions accurately